Privacy Policy
Last updated: 12/01/2026
AAMAL EUROPE INVESTMENT, operating under the trade name BeneluxWeb, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Belgian data protection laws.
Data Controller
The data controller for the processing of personal data on this website is:
AAMAL EUROPE INVESTMENT
(operating under the trade name BeneluxWeb)
Company Number: 0793.992.906
Address: Pegasuslaan 5, 1831 Machelen, Belgium
Email: info@beneluxweb.be
Phone: +32 499 30 44 19
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide
- Identity data: name, username, title
- Contact data: email address, telephone number, postal address
- Account data: username, password (encrypted)
- Transaction data: payment details, order history
- Communication data: messages, feedback, survey responses
- Project data: project requirements, files, specifications
3.2 Information We Collect Automatically
- Technical data: IP address, browser type, device information
- Usage data: pages visited, time spent, navigation patterns
- Cookie data: see our Cookie Policy for details
4. How We Use Your Personal Data
We use your personal data for the following purposes:
4.1 Service Delivery
- To provide and manage our web development services
- To process orders and payments
- To communicate about your projects
- Legal basis: Contract performance, Legitimate interest
4.2 Customer Support
- To respond to inquiries and provide support
- To resolve technical issues
- Legal basis: Contract performance, Legitimate interest
4.3 Marketing Communications
- To send promotional materials (with your consent)
- To inform you about new services
- Legal basis: Consent (you may withdraw at any time)
4.4 Legal Obligations
- To comply with legal and regulatory requirements
- To maintain accounting records
- Legal basis: Legal obligation
5. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Hosting providers, payment processors, email services (under strict data processing agreements)
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account data: Until account deletion + 30 days
- Transaction records: 7 years (Belgian accounting law requirement)
- Marketing data: Until consent withdrawal + 30 days
- Technical logs: 12 months maximum
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
1. Right of Access (Article 15)
You have the right to obtain confirmation as to whether your personal data is being processed and to access that data.
2. Right to Rectification (Article 16)
You have the right to have inaccurate personal data corrected and incomplete data completed.
3. Right to Erasure (Article 17)
You have the right to request the deletion of your personal data under certain circumstances.
4. Right to Restriction of Processing (Article 18)
You have the right to request the restriction of processing of your personal data under certain conditions.
5. Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
6. Right to Object (Article 21)
You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
7. Right Not to Be Subject to Automated Decision-Making (Article 22)
You have the right not to be subject to decisions based solely on automated processing that produces legal effects concerning you.
8. Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
How to Exercise Your Rights
To exercise any of your rights, please contact us at:
Email: info@beneluxweb.be
Phone: +32 499 30 44 19
Mail: AAMAL EUROPE INVESTMENT, Pegasuslaan 5, 1831 Machelen, Belgium
We will respond to your request within one month of receipt. In complex cases, this period may be extended by two additional months, and we will inform you of such extension.
Right to Lodge a Complaint
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Belgian Data Protection Authority:
Belgian Data Protection Authority (APD/GBA)
Rue de la Presse 35, 1000 Brussels, Belgium
Phone: +32 2 274 48 00
Email: contact@apd-gba.be
Website: www.dataprotectionauthority.be
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AAMAL EUROPE INVESTMENT (BeneluxWeb)
Pegasuslaan 5, 1831 Machelen, Belgium
Email: info@beneluxweb.be
Phone: +32 499 30 44 19
